Client Survey

As part of our commitment to improving the service we provide, we send our clients this feedback questionnaire. Please be assured that the survey is completely confidential and unless you complete your details at the end, we will not know who has taken part.
Who dealt with your enquiry/case?
Fee Earner/Advisor

6. Did we treat you fairly at all times?
- Yes
- No
- Don't know
6a. If you believe you were treated unfairly due to e.g. your ethnic background, sex, religion or any other reason please tell us briefly what happened.

8. Was the result of your case better, worse or the same as we had advised you?
- Better
- Same
- Worse
9. Please tell us how you heard about our organisation and whether it was easy or difficult to make initial contact
10. Do you have any further comments or suggestions that may help us to improve our level of service? Please continue onto the next question if necessary.
Data Agreement*
- I consent to my submitted data being collected and stored.
Would you like us to contact you?
- Please tick this box if you'd like us to contact you.
Name
Address line one
Address line two
Town
County
Postcode